ug775 Terms & Conditions

These Terms & Conditions ("Terms") govern the relationship between ug775 ("the Platform", "we", "us", "our") and you ("the Player", "you", "your") with respect to all services, games, promotions, and features made available through ug775.net and any related mobile web interface operated by ug775.

By accessing the ug775 platform in any capacity — whether by browsing, registering an account, making a deposit, placing a bet, or claiming a bonus — you acknowledge that you have read these Terms in full and that you agree to be bound by them. These Terms apply to all users of ug775 regardless of the device, browser, or network connection used to access the platform.

These Terms must be read alongside our Privacy Policy and Responsible Gaming policy, both of which are incorporated by reference and form part of the overall agreement between you and ug775. In the event of any conflict between these documents, these Terms shall take precedence unless otherwise specified.

ug775 reserves the right to update, amend, or replace these Terms at any time. Continued use of the platform following the publication of any changes constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The effective date of the current version appears at the top of this document.

To be eligible to register and maintain an active ug775 account, you must satisfy all of the following conditions at all times:

• You are at least 21 years of age as of the date of registration, in accordance with the Philippine Amusement and Gaming Corporation (PAGCOR) minimum age requirements for online gaming.
• You are a resident of or physically located in a jurisdiction where online gambling is lawful and not prohibited by local law at the time of play.
• You are acting on your own behalf as an individual and not as an agent, representative, or employee of any third party.
• You are not a current employee, contractor, officer, or director of ug775, nor an immediate family member of any such person.
• You are not currently subject to a self-exclusion order, a court-ordered gambling prohibition, or any regulatory restriction that would prevent you from legally participating in online gaming.
• Your account has not been previously suspended or permanently closed by ug775 for a breach of these Terms.

ug775 enforces age verification through a mandatory Know Your Customer (KYC) process. You may be required to submit a valid Philippine government-issued ID — such as a PhilSys National ID, passport, driver's license, or UMID — before your account is approved for real-money play or before any withdrawal is processed. Failure to complete KYC verification within the timeframe specified by ug775 support may result in account suspension.

If ug775 discovers at any time that a player has misrepresented their age or eligibility, ug775 reserves the right to immediately suspend or close the account, void all related bets and bonuses, and withhold any associated funds pending regulatory review. ug775 will not be liable for any losses incurred as a result of access obtained through misrepresentation.

To access real-money games and sports betting on ug775, you are required to register a personal account. Each player is permitted to hold one (1) account only. The creation of multiple accounts by a single individual — whether using different names, email addresses, phone numbers, or payment methods — is strictly prohibited and constitutes grounds for immediate account closure and forfeiture of all associated balances.

3.1 Registration Requirements

When registering your ug775 account, you must provide accurate, current, and complete information, including but not limited to:

• Your full legal name as it appears on your government-issued ID.
• A valid and active email address that you own and control.
• Your active Philippine mobile number (used for OTP verification and account notifications).
• Your date of birth, confirming you are 21 years of age or older.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your ug775 login credentials. You must not share your username, password, or one-time PIN (OTP) with any other person under any circumstances. ug775 will never contact you to ask for your password. Any activity carried out under your ug775 account credentials is your responsibility, whether or not you authorized it. If you suspect unauthorized access to your account, you must notify ug775 support immediately at [email protected].

ug775 recommends enabling two-factor authentication (2FA) on your account, available under your account security settings. 2FA significantly reduces the risk of unauthorized access and is considered best practice for all ug775 accounts holding a real-money PHP balance.

3.3 Account Closure

You may request closure of your ug775 account at any time by contacting our support team. ug775 may also close or suspend any account, at its sole discretion, where it determines that a player has breached these Terms, engaged in fraudulent activity, or where closure is required to comply with applicable law or PAGCOR regulatory direction.

All financial transactions on ug775 are denominated in Philippine Peso (₱ PHP). ug775 does not charge currency conversion fees. You must only use payment methods registered in your own name. The use of third-party payment accounts — whether a GCash number, bank account, or payment card belonging to another person — is strictly prohibited.

4.1 Accepted Payment Methods

4.2 Withdrawal Processing

Withdrawal requests submitted to ug775 are processed within 24 hours for verified accounts on standard business days. GCash and PayMaya withdrawals are typically completed within 30 minutes of approval. Bank transfer withdrawals (BPI, BDO, Metrobank, InstaPay) may take up to one (1) banking day depending on the receiving institution's processing schedule.

ug775 reserves the right to request additional KYC documentation before processing any withdrawal that meets or exceeds applicable Anti-Money Laundering (AML) thresholds as required under Philippine law and PAGCOR regulations. Processing may be delayed during peak periods, Philippine national holidays, or when regional bank systems experience scheduled downtime.

4.3 Minimum and Maximum Transactions

Minimum deposit and withdrawal amounts vary by payment method and are displayed at the time of transaction. ug775 may impose maximum daily, weekly, or monthly transaction limits at its discretion. VIP players may be eligible for higher transaction limits as part of their tier benefits. Contact ug775 support for details applicable to your account level.

ug775 offers a range of bonuses and promotions to eligible registered players. All bonuses are subject to specific terms that are disclosed at the time the bonus is offered. The following general rules apply to all ug775 bonuses unless a specific promotion states otherwise:

• Bonuses are available to verified ug775 account holders aged 21 and above only.
• Each bonus is available to one account per person, per household, per device, and per IP address.
• Bonus funds are subject to a wagering requirement, which will be clearly stated in the promotion terms. Wagering requirements must be met before bonus-derived winnings can be withdrawn as real money.
• Bonuses must be claimed within the validity window specified in the promotion. Expired bonuses are automatically forfeited and cannot be reinstated.
• ug775 reserves the right to withdraw any bonus or promotion from a player account where it determines that the bonus has been claimed in bad faith, through the use of multiple accounts, or in combination with any form of arbitrage or advantage play strategy.
• Free spins awarded as part of a promotion are valid on the specific games listed in the promotion terms only and will expire if not used within the specified period.
• Cashback bonuses are calculated on net losses during the qualifying period and credited within 48 hours of the period end. Cashback funds are subject to a 1x wagering requirement unless stated otherwise.

ug775 reserves the right to modify, suspend, or discontinue any bonus or promotion at any time without prior notice. In the event of any dispute regarding the interpretation or application of bonus terms, the decision of ug775 management shall be final.

All bets placed on ug775 — whether on casino games, live dealer tables, or sports betting markets — are subject to the specific game rules and betting terms displayed within the relevant game or market interface. The following general rules apply across all ug775 betting activity:

• All bets are final once confirmed. ug775 does not accept bet cancellations after a wager has been placed and confirmed by the platform, except as required by PAGCOR regulation or in the event of a manifest technical error.
• In the event of a technical failure affecting the outcome of a casino game mid-round, the round will be voided and all wagers returned to players' account balances.
• Sports betting markets may be suspended or voided at ug775's discretion in cases of match abandonment, postponement, integrity concerns, or force majeure events. In such cases, all stakes are returned.
• Odds displayed on sports betting markets are subject to change before a bet is confirmed. The odds applicable to your bet are those confirmed at the time your bet is accepted, as shown in your bet slip confirmation.
• Maximum winnings per single bet event are subject to limits displayed in the relevant sports betting market. ug775 reserves the right to apply per-event payout limits.
• ug775 uses a certified RNG for all applicable casino games. Published RTP percentages for JILI slots and other applicable games are available in the game information panels.

The following actions are strictly prohibited on ug775 and may result in immediate account suspension, forfeiture of funds, and referral to Philippine law enforcement or PAGCOR regulatory authorities:

• Fraud and misrepresentation: Providing false registration information, using a stolen or unauthorized identity, or misrepresenting your age or eligibility.
• Money laundering: Using ug775 deposits and withdrawals as a mechanism to launder, conceal, or transfer funds of illegal origin. ug775 complies fully with the Philippine Anti-Money Laundering Act (AMLA) and its implementing regulations.
• Collusion: Cooperating with other players to gain an unfair advantage in any game, tournament, or betting market on the platform.
• Bonus abuse: Systematically exploiting bonus terms through multiple accounts, coordinated wagering, or any other strategy designed to extract bonus value without genuine play intent.
• Hacking and unauthorized access: Attempting to access any part of the ug775 platform, its servers, databases, or other players' accounts using technical means not authorized by ug775.
• Automated play: Using bots, scripts, automated software, or any mechanical or electronic device to assist in gameplay in a manner not expressly permitted by ug775.
• Chargebacks: Initiating a chargeback or payment reversal through GCash, a bank, or any payment provider for deposits that were genuinely made to your ug775 account. Fraudulent chargebacks will be pursued through appropriate legal channels.

ug775 is committed to promoting safe and responsible gambling for all Filipino players. Gambling is intended to be an enjoyable form of entertainment. It should never be seen as a source of income, a method to recover financial losses, or a coping mechanism for personal difficulties.

ug775 provides the following responsible gaming tools directly within every player account, accessible without requiring a support ticket:

• Deposit Limits: Set daily, weekly, or monthly PHP deposit limits on your account. Limits take effect immediately. Increases to existing limits require a mandatory 24-hour cooling-off period.
• Session Time Reminders: Configure reminders that notify you when you have been logged in to an active gaming session for a specified duration.
• Reality Checks: Periodic on-screen notifications displaying your net gaming activity during the current session.
• Self-Exclusion: Temporarily suspend your account for a period of 30 days, 60 days, 90 days, or 12 months. Permanent self-exclusion is also available. Self-exclusion takes immediate effect and cannot be reversed during the active exclusion period.

All real-money gaming on ug775 is strictly limited to players aged 21 and above. If you believe you or someone you know may have a gambling problem, we strongly encourage you to seek support from PAGCOR's responsible gaming resources or contact a certified gambling counselor. More information is available on our Responsible Gaming page.

All content on the ug775 platform — including but not limited to the ug775 brand name, logo, website design, game interfaces, graphics, promotional materials, written content, and software — is the exclusive property of ug775 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the ug775 platform for your personal, non-commercial gaming purposes only. This licence does not grant you any right to copy, reproduce, modify, distribute, publicly display, or create derivative works from any ug775 content without prior written consent from ug775.

Game titles and assets provided by third-party software providers (including JILI and other licensed game studios) remain the intellectual property of those respective providers and are used on ug775 under valid licensing agreements. Any unauthorized reproduction of such content is a violation of those providers' rights and may expose you to independent legal liability.

To the maximum extent permitted by applicable Philippine law, ug775 and its affiliates, directors, employees, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the ug775 platform — including but not limited to loss of winnings, loss of data, loss of goodwill, service interruptions, or technical failures.

ug775's aggregate liability to you for any direct damages arising from your use of the platform shall not exceed the total amount deposited by you into your ug775 account during the 30-day period immediately preceding the event giving rise to the claim.

ug775 does not warrant that the platform will be available at all times without interruption, or that it will be free from errors, viruses, or other harmful components. ug775 performs regular maintenance and makes commercially reasonable efforts to minimize downtime, particularly during peak Philippine gaming hours. However, temporary unavailability does not constitute a breach of these Terms.

Nothing in these Terms limits ug775's liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded under Philippine law.

ug775 collects and processes personal data from registered players in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. The types of personal data collected, the purposes for which they are processed, and your rights as a data subject are detailed fully in our Privacy Policy.

By registering an account on ug775, you consent to the collection and processing of your personal data for the purposes described in the Privacy Policy — including account management, KYC verification, AML compliance, fraud prevention, customer support, and the delivery of promotional communications (where you have opted in). You may withdraw consent for marketing communications at any time through your account notification settings or by contacting ug775 support.

ug775 does not sell, rent, or trade your personal data to unaffiliated third parties for their independent marketing purposes. Data may be shared with regulated third-party service providers (payment processors, identity verification services, game providers) strictly as necessary to deliver the ug775 service.

ug775 reserves the right to amend, update, or replace these Terms at any time. Amendments may be made for a variety of reasons, including but not limited to changes in PAGCOR regulatory requirements, updates to platform features, legal developments under Philippine law, or operational changes to the ug775 service.

Where an amendment is material — meaning it significantly affects your rights or obligations as a player — ug775 will make reasonable efforts to notify registered players through one or more of the following channels: email notification to the address registered to your account, an in-platform notification displayed upon your next ug775 login, or a notice posted prominently on the ug775 homepage.

Your continued use of the ug775 platform after any amendment has been published constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue use of the platform and may request account closure by contacting ug775 support. The effective date of the current version is always displayed at the top of this document.

These Terms and any dispute or claim arising out of or in connection with them — including non-contractual disputes or claims — shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles.

ug775 operates under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR). Any dispute that cannot be resolved through direct negotiation with ug775 support may be escalated to PAGCOR through its established player complaints channels in accordance with PAGCOR's regulatory procedures.

Before initiating any formal dispute process, you agree to first contact ug775 support in good faith and allow a minimum of 14 calendar days for ug775 to investigate and respond to your complaint. ug775 commits to acknowledging all formal written complaints within 48 hours and to providing a substantive response within 14 days of receipt.

Any legal proceedings arising from these Terms that are not resolved through the PAGCOR complaints process shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of your ug775 account, our support team is available 24 hours a day, 7 days a week through the following channels:

• Live Chat: Available on every page of the ug775 platform. Average first-response time under 90 seconds.
• Email: [email protected] — for formal written complaints and account queries requiring documentation.

When submitting a formal complaint, please include your registered ug775 account username, the date and nature of the issue, and any supporting transaction references. This will help our compliance and support teams resolve your matter as efficiently as possible.

For responsible gaming support and self-exclusion requests, please visit our dedicated Responsible Gaming page or contact our support team directly. Self-exclusion requests are actioned within one hour of receipt.